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Title SHIPPING POLICY (Applies to orders from Nov 1, 2021)
Posted by DARKVICTORY CS (ip:)
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  • Date 2021-11-01
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■Shipping Rates & Delivery
Below are the delivery methods available with estimated arrival time and cost.

CountryCourierS/S Season (Mar ~ Aug)F/W Season (Sep ~ Feb)
USAFastbox EconomyOver $200Free ShippingOver $200$12.99
Below $200$14.99Below $200$29.99
CanadaFastbox MailOver $200$19.99Over $200$39.99
Below $200$32.99Below $200$52.99
United KingdomFastbox MailOver $200$22.99Over $200$41.99
Below $200$35.99Below $200$54.99
AustraliaFastbox PremiumOver $200$13.99Over $200$29.99
Below $200$26.99Below $200$42.99
New ZealandFastbox MailOver $200$5.99Over $200$19.99
Below $200$19.99Below $200$32.99
SingaporeFastbox MailOver $150Free ShippingOver $150Free Shipping
Below $150$5.99Below $150$9.99
MalaysiaFastbox MailOver $150Free ShippingOver $150Free Shipping
Below $150$7.99Below $150$12.99
Hong KongFastbox StandardOver $100Free ShippingOver $100Free Shipping
Below $100$4.99Below $100$8.99

- Item Preparation Time (for in-stock items): Around 7-10 business days after payment
- Delivery Time (excluding customs clearance): Around 3-8 business days after dispatch
- Shipping Courier: Available after dispatch
- Method of Shipment: Air parcel
- Tracking time May vary depending by courier
- Tracking info may be available more than 24 hours after shipment

Customs and Duties
The recipient is responsible for all/any import duties and taxes which may occur during international shipments.
Please be advised that these charges are levied by the destination country and we do not have control over them.

Track Orders
Once your order is shipped out, you will receive an email regarding tracking information.
You can also find information on your shipment at My Account > My Orders.

For Product Returns due to Reasons Caused by the Customer
Any product returns due to reasons caused by the customer which includes but not limited to: incorrect shipping address, unidentifiable recipient, unpaid taxes and duties and etc.
- The returned product will not be re-shipped.
The customer is responsible for all/any relevant expenses during The return process such as round-trip shipping, customs and etc. This will be done by either deduction from refunds or extra charges.

(1) Process for refund requests

Once the parcel returns, refund will be issued after subtracting all fees and expenses.

Price will vary depending on shipping methods from the returned product.

For other countries where are non EMS service regions, refund will be issued in accordance with the EMS Premium Service.

(2) For re-delivery requests

There are NO re-deliveries.

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